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Reliable communications, alerting and coordinating tools for International Organizations and NGOs

International Organizations and NGOs operate in diverse environmental areas. Reliable, secure and automated communication, including alerting, coordination and effective daily management of staff and assets, is essential for them. Fields like the duty of care of staff organizations
cannot compromise. Communication means the need to be reliable and fast.

The messages need to be delivered through available means. With Secapp, the messages can be transferred via the internet, mobile networks or through different integrated technologies. Unlike other critical communication service providers, Secapp offers additional integrated daily management and communication solutions. With Secapp, users can perform several Human Resources tasks. Staff-related and operational reporting in its different forms can be automated with Secapp. Additionally, Secapp can manage complicated asset management and inventory data. For example, major telecommunication and mobile phone operators trust Secapp in their asset management.  On top of Lone Working and One Click (panic buttons, a dead man’s switch), Secapp allows targeting communications and alerting to specific locations using its Geofencing feature. By determining a location on Secapp, the system can send manual and automatic messages and alerts to those already in the determined area, those arriving at it and those leaving.

Save time

In seconds, alert and reach tens, hundreds, or thousands of people with mass messaging features.
Save more time for actual working by using dispatching automation to take care of getting urgent human resources – no more heavy calling or emailing needed to reach people!

Be prepared

Ready-made templates for various incidents and unexpected situations, including segments to be alerted, the priority and a description of the situation and instructions on what to do next.
Set up and maintain your control centre in Secapp – and carry it in your pocket!

Alert and reach out

Real-time situational awareness and communication covering the entire area of operation of the rescue service and immediate response from the field.
Locate individuals and units and cooperate with authorities, e.g. via Secapp’s secure chat or video consultation.

What is Secapp?

Secapp is currently used in voluntary organisations in very different cases. On the other hand, it is used to coordinate daily services for older people (e.g. grocery shopping aid, exercising, IT support) and, on the other hand, to search and rescue missions and flights to detect forest fires.
In addition, the safety of the volunteer (e.g. those working independently) has been improved with Secapp’s personal safety functions (panic buttons and dead man’s switch).
With Secapp, you ensure functional and secure connections, cope with unexpected situations and improve personal safety without making new equipment investments.

Capture attention…

In everyday life and unexpected situations

Ready-made templates are created in Secapp for various disturbances and unexpected situations. Templates include e.g. persons and groups to be alerted, the priority of the situation, a description of the situation and instructions for action, as well as possible escalation chains. Individual contact information, qualifications, and alert groups (e.g., service, first aid, security) are managed with Secapp’s tools.

In the event of a fault or an unexpected situation, Secapp will issue a mass alert using ready-made alert templates. The alert is sent via multiple communication channels (e.g. mobile application, text message, robotic call) to all persons defined in the message template, regardless of whether the person has an older phone or a smartphone.

In the case of a high-priority alert, Secapp bypasses the phone’s silent settings on Android and iPhone phones. All recipients of the message can respond to the alert (OK/NOK) and indicate whether they can participate in the situation or not.

A real-time situational awareness forms for the person who made the alert. Secapp shows which alerted persons are available and responding to the situation. The operation manager can share more information in the conversation with the entire group.

Secapp is used as an alert and dispatching system e.g. when a replacement employee is needed for a work shift due to a sudden absence. Persons can also be alerted, for example, based on special skills (maintenance, IT, a specific driving license).

Secapp chat allows text, pictures, videos, and files to be shared securely. The chat function is very convenient for everyday instant messaging as well as handling unexpected situations. In addition, the video connection can be used to handle e.g. consultations and inspections or to transmit additional information remotely.

Panic buttons and a dead man’s switch increase lone workers’ safety. With the panic button, an alert can be made directly on the screen of one’s own phone with a single push of a button, and the dead man’s switch will automatically send an alert if the device does not detect movement for a specified time (e.g. 1 minute).

Secapp records all events during an unexpected situation: alerted persons, responses, shared information, and decisions that have been made. The event log can be exported as a report which can be used in debriefing and improving the procedures in the future.

  • Data management (e.g. equipment, configuration information, installations, maintenance, fault management)

Secapp allows to target communications and alerting to specific locations using its geofencing feature. By determining a location on Secapp, the system can be used to send both manually and automatically messages and alerts to those who are already in the determined area, to those arriving at it, and to those leaving it. Messages can include e.g. instructions on how to move in the area, who to contact when arriving or to be prepared for a threat.

Easy to set up

Choose the users

Let us know who will start using Secapp. We will add them and their details to the Platform.

2-hour online training

We will provide a 2-hour online training session for your staff.

You are set to go

We will support, guide and teach you the best practices of how to get the best out of Secapp.

References

en_USEN
You will move now to the Secapp Finland web page!!
You will move now to the Secapp Finland web page!!